Member Retention Services Through Our Partnership With The Retention People.

The Retention People (TRP) are the leading researchers in retention and loyalty and developers of customer experience management software and solutions exclusively to the fitness industry. We believe that business success comes from creating raving fans and delighting customers – and this is what we help our own clients deliver to their customers. TRP software is now fully integrated with your ShapeNet management system, providing for fully automated digital communication with your members.