I Need Help With

Use this form to request specific help on a topic. The more details provided, the more on target our response.
  • Getting it right will ensure receipt of our response (we could prompt for it twice but it would annoy most)
  • Best number for us to access additional information on this issue.
  • Include Module (Memberships, Users, Services, etc.)
    Business Goal (Create Types, Purchase, Edit, Add, Skip Weeks, Restrict, Limit)
    Current Process
  • **As applicable**
    1. Share with us what you've tried, videos watched, KB articles read
    2. If you've started the task, let us know the name of the item, person, sample so we can take a look
    3. If you have gotten that far, let us know where things are going wrong
  • Upload a screen shot or other supporting docs
    For Screenshots try Jing by Techsmith is a free tool for grabbing and annotating screen shots
    In Windows Print Screen Key will put a screen shot on your clipboard to be pasted into a Word document
    On a Mac
    Drop files here or
    Accepted file types: jpg, gif, png, pdf, doc.