Bug Report

PLEASE SUBMIT ONE TICKET PER ITEM Use this form to report software irregularities. Be sure to include as many details as possible that so we can reproduce in our environment. Include the data being entered in forms, selections from drop downs, radio buttons chosen. This will help us determine if the issue a a data bug, or coding bug.
  • sample methodfitness.cshape.net entered http://methodfitness.cshape.net
  • Getting it right will ensure receipt of our response (we could prompt for it twice but it would annoy most)
  • Select label that best describes your role.
  • Best number for us to access additional information on this issue.
  • In plain English, what's going on?
  • Provide the click by click experience

    If the bug is adding a membership type the instructions may be On fresh boot of the software, I login as "provide login name", click the View Membership Quick Link, Clicked the Add Type, filled int he forms and at Save received an error.

    I tried a second time and it did the same thing. I'm attaching a screen shot of the data before submitting.

    If a screen shot of the data is not available, please list the fields below with the values entered. Also note any fields left blank, where 0s are entered, where a select option is left at ...select...

    Include in this report any symbols used, $, %, #, commas, semi-colons, colons, etc. Also ensure blank spaces are reflected in data.

  • Upload a screen shot or other supporting docs
    For Screenshots try Jing by Techsmith is a free tool for grabbing and annotating screen shots
    In Windows Print Screen Key will put a screen shot on your clipboard to be pasted into a Word document
    On a Mac
    Drop files here or
    Accepted file types: jpg, gif, png, pdf, doc.
  • What is the business process this bug is interruption?

    List the steps in the work around

  • Enter the best description of the frequency of this error orruing.