SALES – CRM
Sales are the lifeblood to any business. Keeping your sales team up to date and organized is easily managed through ShapeNet’s CRM. A few key elements include;
- Scheduling follow-up calls
- Tracking lead source
- Marketing success/budgeting
- Scheduling club tours
- Measuring conversion success
Keeping existing members engaged in your business and their health goals is key to increasing the lifetime of these high-value relationships. Retaining these members begins from the moment they join your club by effectively communicating regularly and understanding their individual goals and needs.
ShapeNet accomplishes this by giving you the tools and reporting you need. Some examples include;
- Email or Text blasts
- Communicate to members not using the club
- Contact members that have not trained in a given time period or never trained
- Sending out specials or promotions
- Appointment reminders
- Member Training Analysis
Our member retention management tools will assist you in keeping your members engaged and help reduce cancellations.