Many health clubs struggle when managing their own billing. Outsourcing allows you and your staff to focus on your core business…enrolling more members and expanding your fitness and health club services.
We have services available that can help. Our Managed Billing team, ShapeNet Financial Services, can handle the following for you:
Flexible Draft Dates
- Process daily and/or monthly
- Correct invalid and/or expired credit cards and banking information
- Handle Membership Cancels or Freezes. We focus on retaining your members however, if they move forward with the cancellation, we track the reasons through your ShapeNet system and provide surveys back to you.
Document all communication with your members in ShapeNet.
- Resubmit unsettled drafts.
- Apply and collect late fees where applicable and we profit share these fees with you, generating a new revenue stream to your business.
- Process members for collections (members who are 60 to 90 days or more late on their payments).
- Provide reports each month on the monies received.
Consider the time savings for your front desk which is often thinly staffed and smothered during peak periods with retail sales and other member questions and issues. Contact us today to learn more.